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Sims 3 Community Serial Code Invalid

Sims 3 Community Registration, Serial Code Invalid

If you are trying to register your Sims 3 game or expansion packs on the official Sims 3 website, you may encounter an error message saying that your serial code is invalid. This can be frustrating, especially if you want to access the online features and download custom content from the Sims 3 Store or the Exchange. In this article, we will explain why this error occurs and how to fix it.


Why does this error happen?

There are several possible reasons why your serial code may be rejected by the Sims 3 website. Here are some of the most common ones:

  • You have already registered your game or expansion pack on your Origin account. In this case, you do not need to enter your serial code again on the Sims 3 website. Just log in with your Origin account details and your game will be automatically recognized by the website.

  • You have bought a second-hand or used copy of the game or expansion pack. In this case, the serial code may be already tied to the original owner's account and cannot be transferred or re-registered to another account. You may need to contact EA customer support to see if they can help you with this issue.

  • You have entered the serial code incorrectly. Make sure that you copy and paste the code directly from the Origin details page or from the game manual. Check for any typos or extra spaces that may cause the code to be invalid.

  • You have a problem with your internet connection or browser settings. Try using a different browser, clearing your cache and cookies, disabling any ad-blockers or firewall software, and restarting your computer. You may also need to update your browser or Adobe Flash Player to the latest version.

How to fix this error?

If none of the above reasons apply to you, or if you have tried them and still get the same error message, you may need to contact EA customer support for further assistance. Here are the steps to do so:

  • Go to [EA Help] and click on Contact Us.

  • Select The Sims 3 as your game and choose your platform.

  • Select Codes and promotions as your topic and describe your problem in a few words.

  • Click on Next and choose Chat Now to chat with a game adviser.

  • Provide your serial code and any other relevant information to the game adviser and ask them to help you register your game on the Sims 3 website.

We hope that this article has helped you solve your problem and enjoy your Sims 3 game. If you have any other questions or issues, feel free to visit [EA Answers HQ], where you can find answers from other players and experts, or post your own questions.


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